Billing Reviews


Billing Problems and Complaints (552 reviews)



Billing Department is Horrendous and no means to contact corporate Hq to discuss

(3 / 5)

  We have been with Green Mountain under their solar panel program for a year. We get an incorrect bill and I call. Customer service says it will be 21 days to correct. I ask for a supervisor who checks, expedites and gets corrected in 5 days. That bill gets corrected but the next bill has a different problem. We've had more months will a billing problem than months without.The worst is that they provide no contact information for corporate. Corporate needs to review billing issues and revise procedures.

Kate
November 28th, 2017

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