Charge/Fee Reviews

“  We have always done a 6 or 12-month fixed rate with Infinite. They have always been competitive, no hidden fees, and extremely easy to contact. We found their Facebook Site (https://www.facebook.com/InfiniteEnergy) and have used this to message them a couple of time with rapid response to us.
We have ALWAYS gotten a renewal notice two months in advance, and have found it really easy to contact them by phone or internet and to use their website for information and account management.
Our bills have been low low low and we are thinking about doing a 36 month fixed rate with them now.
We are really glad we found these folks! ”

“  I have religiously used GME since 2008. I usually signed up for a 6 month contract - - it was just that, 6 months. I am reading all of these horrible reviews and saying to myself, "you didn't pay on time" or "you signed up for month-to-month" or "you didn't renew your contract". I have moved again, and the transition of my move was wonderful! There are NO HIDDEN FEES! The KWh charge includes all delivery fees..... Working at a Senior Apartment community, I see the HORRIBLE things other companies are doing to their consumers. GME has always delivered top notch customer service, explained the difference of average billing vs paying the bill each month. (paying bill each month is by far the way to go), however, if you come on hard times, they will work with you.Yes, I am one who has had to pay the disconnect fee more than once. It is not GME's responsibility to remind me when my payment is due. It is mine.All in all, GME is an absolutely wonderful company who is doing good for way more than have indicated here. Remember as you read reviews, more people are quick to gripe and complain than are the ones to report the good. ”