Charge/Fee Reviews


Problems with Fees and Charges (604 reviews)



Frontier Utilities is EXPENSIVE

(2 / 5)

  I have been a customer for almost one year and I cannot wait to no longer have this company as my electricity provider. Their rates are VERY HIGH. It's not clear on their website that the TDU charges are extreme. I will soon be a customer of Energy Ogre (Power Next) and my bills will be cut in half. Thank goodness.

Susan Longo
May 15th, 2023

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Frontier Utilities


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Not really a deal at all

(2 / 5)

  I used Infinite Energy until they were bought out. My rate with IE was $0.549 and my rate with Xoom Energy was $0.399. Yet my monthly bills arrived $20-40 more expensive than the corresponding month from IE despite having a lower rate. There must have been some added fees in there. I'm not sure, because the bill is very difficult to understand and the website is awful. I do not recommend Xoom.

DMcW
May 5th, 2022

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XOOM Energy


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Not worth it

(2 / 5)

  I had Ambit for 1 year and the rate was fair for a few months and then starting going up. There is no way to pay half before the due date and then pay the rest with out paying a fee. I paid $289 for February and now for March it's $363.91. And Oncor charges are ridiculous $112. So I am done with Ambit! Cancelled and not going back.

Pam
March 5th, 2022

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Ambit Energy


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