Recent Bad Reviews

“  Well- Looks like signing up with this outfit may have been a mistake. 3 calls to them and no answer. Over 20 minutes of hold time. Looks like I'll be filing a complaint and ditching this contract. My old supplier at least answered the phone..... ”

“  The associate speak very rude while in the call. He is not even answering properly. My experience is very bad with this service and is not at all good. ”

“  Was in a contract for some time at a low price, but when the contract expires if you don't remember they will charge you predatory rates to make up for it instead of actually charging you reasonable amounts. We got hosed for a few hundred because of this, needless to say I'll be steering people away from them for the foreseeable future. This will cost them way more than simply doubling my bill. ”

“  Was told I was getting a gift card for being with my local energy provider. I was adamant that I did not want to switch providers or raise my electric bill. After looking me up and having me sign an agreement to send me the gift card that they would not let me read. I was signed up for NRG that was charging more. I immediately called to cancel with them. They told me they would cancel and have it so I was never in the system. They assured me that there was no need to contact my energy provider to have them stop it and gave me a cancelation code. A week later I got a welcome to NRG email. I called a second time. The cancelation ticket was never submitted by the first person. The second person whom I was hoping would cancel it refused to email me a verification that I did indeed cancel it this second time. I had to contact my local provider to cancel NRG because of how shady their business dealings are. Would not recommend this company to my worst enemy. ”

“  When people sign up for a different supplier they expect to get a lower rate than what they er already paying, this one is higher and I am canceling no matter what. I think it's a scam!!! ”