Read CenterPoint (formerly Vectren Energy) Customer Reviews and Compare CenterPoint (formerly Vectren Energy) Rates

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Updated as of July 8, 2026

The best review categories for CenterPoint (formerly Vectren Energy) are their plans and pricing, with an average of 2.0 stars, and their customer service, with an average of 2.0 stars.

Most Recent 2 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Not Reliable
Ordered service Friday to be turned on Monday. They didn't call and didn't come. Tuesday nothing
WEDNESDAY I called and they said they were busy.... Really? Piss poor experience! They do a 30 minute call ahead under a blocked and private number... don't miss this call either bc your appointment will get cancelled! Ridiculous!
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Sue from Urbana, OH on April 10th, 2024



Most Recent 1 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Before this year I was happy with center point
We have been with center point for 3.5 years our bill was always 70-190$. Feb 2025 they hit us with a 509$ bill a technician came out found no leaks and couldnt explain it. Its now almost 2 months later many calls and emails they still wont give me a reason why our bill was so high.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Terrible Customer Service from London, OH on March 26th, 2025