Switch Energy Customer Reviews (Updated October 2025)

Updated as of Occtober 13, 2025

The best review categories for Switch Energy are , with an average of 0.0 stars, and , with an average of 0.0 stars.

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Most Recent 2 Star Reviews

1 Customer Reviews Written Overall

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Likely to recommend

Bait and Switch

7 months into a 24 month fixed rate plan, Switch unilaterally cancelled the agreement.

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Likely to recommend

— Tom from Mount Vernon, OH on October 24th, 2021

Most Recent 1 Star Reviews

7 Customer Reviews Written Overall

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Likely to recommend

Avoid. They will cancel.

After only a couple months, get a notice that Switch is cancelling. Guess prices went up and they don't want to honor their agreements. They should have to pay me a penalty. Avoid this company, they are dishonest.

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Likely to recommend

— Andrew from Columbus, OH on October 29th, 2021

THEY WILL TERMINATE YOUR CONTRACT

If you agree, for example, to a two year contract, this company will terminate the contract as soon as energy rates rise. Awful, dishonest company. Do NOT enter a contract with them!!

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Likely to recommend

— Roy from Columbus, OH on October 25th, 2021

I would give it 0 or -1 if I could

Switched to Switch Energy with fixed rate for a term of 24 moths. After 2 months of service, I got a letter from my electric service provider stated as, " Switch Energy, LLC has informed us that they will no longer supply your electric commodity service". Shame Switch Energy! You just kick out customers like me as soon as the rate going up. If that is case, what is the point to sign a contract with a term of 24 months.

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Likely to recommend

— Jerry from Mason, OH on October 23rd, 2021

Deceptive and wont honor rates

Dont use this company. Should be banned from selling energy. Wont honor rates.

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Likely to recommend

— Bob from Bellbrook, OH on October 18th, 2021

Terrible company

They made me agree to an 18 month commitment with a $100 charge for early termination... However, there is no actual commitment from them. They cancelled my agreement early and of course as the consumer I get absolutely nothing other than a headache but if I had chose to leave them they would have billed me for $100. Early termination costs should be a two-way street. This is a terrible company and no one should do business with them

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Likely to recommend

— Very Dissatisfied from Dayton, OH on October 18th, 2021

Don't bother

I signed up for a 2 year fixed rate plan in July 2021. After 3 months, without warning, they cancelled the plan.

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Likely to recommend

— James from Reynoldsburg, OH on October 15th, 2021

Switch Energy LLC Drops Customers

Was notified today that Switch Energy LLC would not honor their two year price agreement as my energy supplier at .0444.
They said my account no longer meets their requirements. Never missed a payment, never late, they just decided my price was to good so bye bye
STAY AWAY, VERY FAR AWAY