Read Billing Related Reviews

Billing Problems and Complaints (553 reviews)

(4.8 / 5)

New customer

(4.8 / 5)

“ I have just started with Harbor, so I cant evaluate on billing, but they made the switch from my previous supplier easy. ”

— Paul
April 28th, 2023

We are confident that you'll be happy with Energy Harbor!

Energy Harbor Responds May 2nd, 2023

Energy Harbor

Billing and Account Management

Customer Service

How likely are you to recommend

Order Experience

Price, Plans and Promotions

(4.8 / 5)

Review of Frontier Utilities

(4.8 / 5)

“ Sign up was smooth, billing is prompt and no issues with service. ”

— R. Lofton
February 4th, 2022

Frontier Utilities

Billing and Account Management

Customer Service

How likely are you to recommend

Order Experience

Price, Plans and Promotions

(4.8 / 5)

Symmetry Energy transition

(4.8 / 5)

“ The transition was smooth. No glitches and posted mcf pricing was shown with the first billing cycle after the switch. Like that pricing is guaranteed for 24 months with no early termination costs. ”

— L. Wilder
November 4th, 2021

Dear Customer,

Thank you for taking the time to add your rating, we appreciate your positive feedback.

Symmetry Energy Solutions is much more than just your new natural gas provider we're a company devoted to customer satisfaction. If you need assistance, please call our customer care team Monday through Friday at 888-200-3788 between 7:00 AM and 7:00 PM, Central Time.

Again, thank you for choosing Symmetry Energy Solutions! We look forward to serving you for years to come.

Sincerely,
The Symmetry Energy Solutions Team

Symmetry Energy Solutions Responds November 5th, 2021

Symmetry Energy Solutions

Billing and Account Management

Customer Service

How likely are you to recommend

Order Experience

Price, Plans and Promotions

(4.8 / 5)

Great rates

(4.8 / 5)

“ I had no problem. It was very easy to switch from what I had to this company. My budget billing went down $2.00 a month. I would recommend this company. ”

— Jonetta
December 4th, 2020

Dear Customer,

Thank you for taking the time to add your rating, we appreciate your feedback. Symmetry Energy Solutions is much more than just your new natural gas provider; were a company devoted to customer satisfaction. If you need assistance, please call our customer care team Monday through Friday at 888-200-3788 between 7:00 AM and 7:00 PM, Central Time.

Sincerely,
The Symmetry Energy Solutions Team

Symmetry Energy Solutions Responds December 7th, 2020