Billing Reviews


Billing Problems and Complaints (560 reviews)



Last bill

(2.4 / 5)

  Did not issue credit for solar on last bill and charged a disconnect fee. I disputed the last bill and still no word from billing department Lousy service

Ross
July 19th, 2020

We sincerely apologize for the experience. Contact us at Feedback@GreenMountain.com with your account #, REF #1829 and additional information so that we can make sure to address your concerns.

Green Mountain Energy Responds September 28th, 2020
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Green Mountain Energy


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Constellation Fail

(2.4 / 5)

  Tried to accomplish via their web site..thought all was well until I got a letter from Gas Provider stating my service would be cut due to not selecting a provider. Called Constellation they said nothing would happen for 2 more weeks, then switched me the next day. That led to me having 2 accounts, 2 account numbers and 2 prices,,,took hours to get through via phone and straighten it all out. Still not sure all is well, awaiting 2nd billing after receiving a .24 cent credit bill... ???

Dane
October 13th, 2019

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Constellation


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