Recent Complaints and Negative Reviews (190 reviews)
Fees To Pay On Time Bill
“ After January of this year Ohio Edison has changed to a payment processing facility. They have outsourced their payment processing to a 3rd rate junk company. Now you can't pay a bill without paying a fee to pay your bill. I don't care if its only 50 cents. The idea that you now have to pay a fee to pay your bill ON TIME is ridiculous. I really hope lawmakers or PUCO do something about this, I seriously doubt though. To many campaign contributions at stake. ”
March 6th, 2025
Multiple Telemarketers calling multiple times a day during work
“
Annoying person's telling me they overcharged me and telling me they know where i live, but when i asked to give me my money back on my account they would not do it.
I kept saying I was at work and they kept asking for my personal information age, address, and energy bill information in order to get my refund. This when I told them over and over that I was at work ”
January 16th, 2025
Horrible user experiance
“ Their website has been down for over a month and half. And it takes 15-30mins to make a payment over the phone. It a total waste of time and super inconvenient. ”
August 26th, 2024
Pricey
“ Ended up doubling my electric bill ”
August 16th, 2024
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