Recent Bad Reviews


Recent Complaints and Negative Reviews (190 reviews)



Fees To Pay On Time Bill

(2 / 5)

  After January of this year Ohio Edison has changed to a payment processing facility. They have outsourced their payment processing to a 3rd rate junk company. Now you can't pay a bill without paying a fee to pay your bill. I don't care if its only 50 cents. The idea that you now have to pay a fee to pay your bill ON TIME is ridiculous. I really hope lawmakers or PUCO do something about this, I seriously doubt though. To many campaign contributions at stake.

Monopoly Money
March 6th, 2025

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Ohio Edison


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Multiple Telemarketers calling multiple times a day during work

(2 / 5)

  Annoying person's telling me they overcharged me and telling me they know where i live, but when i asked to give me my money back on my account they would not do it.
I kept saying I was at work and they kept asking for my personal information age, address, and energy bill information in order to get my refund. This when I told them over and over that I was at work

Ste
January 16th, 2025

Were really sorry to hear about this experience its absolutely not how our team is expected to interact with customers. No one should ever make you feel uncomfortable or pressured, especially while you're at work.

We take this matter seriously and would like to investigate further. Please contact our customer care team at 1-800-930-5427 at your convenience so we can review what happened and make it right.

Provision Power & Gas Responds April 16th, 2025
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Provision Power & Gas


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Horrible user experiance

(2 / 5)

  Their website has been down for over a month and half. And it takes 15-30mins to make a payment over the phone. It a total waste of time and super inconvenient.

Gary
August 26th, 2024

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Constellation


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Pricey

(2 / 5)

  Ended up doubling my electric bill

Stephanie
August 16th, 2024

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Public Power


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