Direct Energy is one of the largest providers of energy and energy-related services in North America. With customers in all 50 states, 10 Canadian provinces, and Washington, D.C. Direct Energy has also shown to be a progressive company, developing new plans, products and technology that deliver consumer insights and resources to help them save money. The Nest Learning Thermostat, Plenti and their personalized Online Account Manager are all tools that Direct Energy puts in the hands of their customers to use less energy. They're also very progressive, with active social communities on Facebook, Twitter and Pinterest that help them stay in contact with their customers.
The overall score for Direct Energy is 3.34. Their best category was Market Perception where they earned a score of 5.00, while their worst rating came in at 1.00 in Community. More detailed information on these ratings is available on our Direct Energy Rating Detail page.
Rating Overall
3.34
Market Perception
5.00
Operations
2.53
Products
5.00
What People Are Asking About Direct Energy
Ohio electricity deregulation, and Retail Electricity Providers can be complicated.
To answer your frequently asked questions about Direct Energy read on.
What is the cheapest electricity plan that Direct Energy has?
The cheapest Direct Energy plan is Live Brighter 12 with a rate starting at 10.19¢ per kWh. Customers of Direct Energy can expect their average bill to fall around $102 per month on this plan.
This plan's early termination fee is $0. This is a 12 month plan.
In 1986, Direct Energy was founded in Toronto, as a competitive retail energy company. In 2000 Centrica, the UK based parent of British Gas, acquired Direct Energy.
Then, in 2013, Direct Energy bought Bounce Energy, a Houston-based electric startup known for its innovative plans and e-commerce prowess.
Around 2010, Direct Energy also acquired Clockwork Home Services, which has a few brands in the plumbing, hvac, and electrical services industry:
One Hour Air Conditioning & Heating
Benjamin Franklin Plumbing
Mister Sparky
How big is Direct Energy?
Although we're not sure exactly how many customers DE has, their website claims over 6 million 'customer relationships'.
In just Ontario, Direct Energy has over 550,000 residential customers who rent water heaters.
Where does Direct Energy have service?
Direct Energy covers 46 states and the District of Columbia in the United State including: Delaware, Texas, Ohio, Michigan, Illinois, Pennsylvania, California, Connecticut, Maryland, Maine, New York, New Jersey, Massachusetts, Rhode Island, Florida, North Carolina, Kentucky, Indiana, Alabama, Oklahoma and Virginia.
In Canada, Direct Energy has operations in the following areas: Ontario, Alberta, British Columbia, Manitoba, Quebec, Saskatchewan, Nova Scotia, Prince Edward Island, New Brunswick, and Newfoundland and Labrador.
Does Direct Energy have a parent company?
Direct Energy is owned by Centrica, a large British conglomerate, which grew from the British Gas utility in the UK. Centrica purchased Direct Energy in 2000.
Shop the best 12 month electric plans that beat the Toledo Edison PTC price hike! Lock in a low price and save money on cheap Ohio energy all year long!
Summertime is when most homes see some of their biggest Ohio energy bills of the year. Especially when you think about cooling costs and extra energy used for your family's home devices. But Toledo Edison customers are going to see their bills rise even higher, when the PTC rate jumps on June 1. That's why now's the time to shop and lock in savings before you break the bank. But we got you covered with five of the cheapest 12 month plans in Toledo.
Toledo Edison PTC Rate Hike
On June 1, the Toledo Edison PTC rate is going up to 9.52 cents per kilowatt-hour (kWh). In other words, you would be paying over $95 in supply charges for 1000 kWh. This is a considerable jump from the current rate of 7.38 cents per kWh (or nearly $74 a month).
As you can guess, this could be a problem, especially if you're staying home for the summer. NOAA predicts Ohio will have a hot, humid summer this year. In other words, more homes will crank up their ACs earlier and longer and that will eat up your energy budget.
Cheapest No ETF Toledo Plans
However, Toledo Edison customers may be able to lock in some great savings not just in time for the summer but for the whole year. Check out these plans that offer the best rates in your area.
For example, locking in the Public Power Electric 12 Month Rate with MRC means paying a supply charge of only $69 per month for 1000 kWh of power ($26 less than June's PTC).
On the other hand, the Energy Harbor Safe Harbor Value 12 plan brings carbon-free energy into your home for 8.89 cents per kWh. This adds up to about $89 in supply charges if you use 1000 kWh of energy. Energy Harbor earned a silver award from our reader's rave reviews of their customer service and plans.
Both of these plans don't charge early termination fees. This makes them great options if your living situation unexpectedly changes during the year and you need to cancel.
Learn how you can lock in today's lowest priced electric plans in Toledo to save more this summer and for another 12 months!
Shop Great 12 Month Toledo Electric Plans
While these plans don't beat the Toledo Edison PTC onJune 1, you can find extra value by taking advantage of the shopping and dining discounts from their reward programs.
You might check out the Xoom EnergySureLock 12 plan. Their rate means paying a supply charge of about $97 for 1000 kWh of power. Our readers rank Xoom Energy as having bronze level customer service.
Don't forget to look at the APG&E TrueSimple 12 plan. Their customers would pay a supply charge of about $98 for 1000 kWh of energy.
If you shop around, you might also discover the Direct EnergyLive Brighter 12 plan. This plan charges 9.89 cents per kWh, which equals a monthly supply charge of about $99.
Save With 12 Month Electricity
We're only days away from a summer rate hike. And to make things worse, we can't predict where PTC rates could land this fall. That uncertainty coupled with volatile natural gas prices could drive winter rates up even further. But you can still lock in a low rate now for the next year by shopping rates now at https://www.ohenergyratings.com. You can also count on us for news that could affect your bills.
The best way to stay warm for less is to shop these Ohio electric plans. See how their competitive rate and extra value help you save on your monthly bill!
It's no secret that winter is one of the most expensive times of the year. Between winter heating costs and high electricity rates, most of our bills end up being sky high. But Ohio Edison customers might be able to cut costs today if they shop for cheaper Ohio energy. Let's talk about why you should should our recommended electric plans.
Compare Ohio Edison Price To Compare
Ohio homes use an average of 811 kilowatt hours (kWh) of energy per month. Meanwhile, Ohio Edison currently has a PTC rate of 7.99 cents per kWh. This means the average Ohio Edison PTC customers can expect a monthly supply charge of about $65 per month. Also, keep in mind that this rate lasts through to the end of March. This means we'll see new PTC rates right around the end of the shoulder month period when rates are likely to fall.
Thankfully, you don't have to wait to save with better electricity rates.
Shop Best 6 Month Fixed Rate Plan
If you enjoy shopping for deals throughout the year, then you might want to lock in to cheap 6 month fixed-rate plans. This is also a great option if you may be moving during the spring and summer months.
If that sounds like what you need, then you might want to check out the Constellation 6 Month Home Power Plan. This plan charges 7.49 cents per kWh, so that's an average supply charge of only about $60 on your bill. That's $5 less than the PTC rate. On top of that, Constellation sends out regular energy usage emails to help you monitor if you're reaching your energy savings goals. On top of that, our readers rank Constellation as the best overall energy company in Ohio.
Shop Cheapest 12 Month Fixed Rate Plan
On the other hand, you might prefer to lock in a rate that will last you for an entire year. In that case, you might be interested in the Direct Energy Live Brighter 12 plan. Open only to new customers, this plan has no early termination charges, no recurring monthly charges, and costs 7.99 cents per kWh. This rate equals an average monthly supply charge of about $65.00. Yes, that is the very same as the PTC. BUT Direct Energy customers can sign up for its well known Customer Rewards Program. This program offers customers giveaways and discounts on loads of shopping, dining, travel, and even groceries. So, you can lock in a steady, reliable rate and get extra savings on things that you'll actually use.
Should You Shop Fixed Rate Plans?
It's hard to guess exactly where Ohio energy prices will be in 6 months time. Supply, demand, and world events have a huge impact on the energy market. But rates and plans are still very competitive in Ohio. Six month plans locked in this month would last until the end of August, right before the fall shoulder month prices. Meanwhile, 12 month fixed rates can shield you from possible rate hikes that could come at the end of the summer. In either case, the best way to save is to shop smart. There's no better place to shop than https://www.ohenergyratings.com. We're also a great source for news and tips that could affect your bills.