How the Ratings Work

We aggregate data from multiple sources, including our customer reviews from various states, hourly energy rates, Public Utilities Commission of Ohio complaint statistics, JD Power & Associates ratings, company standings with the Better Business Bureau, telephone and online surveys. We also take into account individual plan types, standard features offered by each electricity provider, account management features, customer rewards and incentive programs. Additionally, we test customer service wait times, order cycles, and dozens more data points to provide a comprehensive view of Ohio electricity and gas providers.

OH Energy Ratings recognizes that customers may use our site to justifiably complain about poor service and bad experiences with individual natural gas and electricity providers. However, our goal is not to be a complaint forum, but rather a community that takes many different aspects of a company into account in order to provide a balanced and fair overview to help benefit consumers.

OH Energy Ratings provides shoppers the opportunity to take an active hand in their deregulated energy markets. When customers rate, everyone wins.

Company	Ranking	Rating (0-5)	Stars
Constellation	1	4.47
American Power & Gas	2	3.97
Frontier Utilities	3	3.89
Energy Harbor	4	3.85
Powervine Energy	5	3.75
Tomorrow Energy	6	3.72
CleanSky Energy	7	3.65
Santanna Energy Services	8	3.63
Major Energy	9	3.5
Clearview Energy	10	3.5
XOOM Energy	11	3.45
Symmetry Energy Solutions	12	3.39
Direct Energy	13	3.34
Provision Power & Gas	14	3.34
Mercury Energy	15	3.17
Public Power	16	3.05
NRG Home	17	3.03
Verde Energy	18	2.97
Vista Energy	19	2.48
APG&E	20	2.06
National Gas & Electric	21	2
Great American Power	22	2
LifeEnergy	23	2
Lykins Energy Solutions	24	2
MC Squared Energy Services	25	2
My Choice Energy	26	2
Nordic Energy Services	27	2
Ohio Gas & Electric	28	2
Plymouth Rock Energy	29	2
Star Energy Partners	30	2
Residents Energy	31	2
Rushmore Energy	32	2
Volunteer Energy	33	2
Switch Energy	34	2
SmartEnergy	35	2
CleanChoice Energy	36	2
Snyder Brothers Energy Marketing	37	2
Sperian Energy	38	2
Palmco Energy	39	2
Spark Energy	40	2
Green Mountain Energy	41	2
Infinite Energy	42	2
Smart Prepaid Electric	43	2
Just Energy	44	2
Hudson Energy	45	2
AEP Energy	46	2
Kratos Gas and Power	47	2
North American Power	48	2
Discount Power Inc.	49	2
Think Energy	50	2
Future Now Energy	51	2
Town Square Energy	52	2
Viridian Energy	53	2
IDT Energy	54	2
Inspire Clean Energy	55	2
Archer Energy	56	2
Bargain Energy	57	2
Capital Energy	58	2
Cincinnati Bell Energy	59	2
Ambit Energy	60	2
Dynegy Energy Services	61	2
Energy Co-op	62	2
ENGIE	63	2
Kiwi Energy	64	0
Eastern Power & Gas	65	0
Spring Power & Gas	66	0
Atlantic Energy	67	0