How the Ratings Work

We aggregate data from multiple sources, including our customer reviews from various states, hourly energy rates, Public Utilities Commission of Ohio complaint statistics, JD Power & Associates ratings, company standings with the Better Business Bureau, telephone and online surveys. We also take into account individual plan types, standard features offered by each natural gas provider, account management features, customer rewards and incentive programs. Additionally, we test customer service wait times, order cycles, and dozens more data points to provide a comprehensive view of Ohio electricity and gas providers.

OH Energy Ratings recognizes that customers may use our site to justifiably complain about poor service and bad experiences with individual natural gas and electricity providers. However, our goal is not to be a complaint forum, but rather a community that takes many different aspects of a company into account in order to provide a balanced and fair overview to help benefit consumers.

OH Energy Ratings provides shoppers the opportunity to take an active hand in their deregulated energy markets. When customers rate, everyone wins.

Company	Ranking	Rating (0-5)	Stars
Constellation	1	4.47
American Power & Gas	2	3.97
Frontier Utilities	3	3.89
Energy Harbor	4	3.85
Tomorrow Energy	5	3.72
CleanSky Energy	6	3.65
Santanna Energy Services	7	3.63
XOOM Energy	8	3.45
Symmetry Energy Solutions	9	3.39
Direct Energy	10	3.34
Provision Power & Gas	11	3.34
Mercury Energy	12	3.17
Public Power	13	3.05
NRG Home	14	3.03
Verde Energy	15	2.97
Major Energy	16	2.73
Vista Energy	17	2.48
APG&E	18	2.06
Future Now Energy	19	2
Volunteer Energy	20	2
Great American Power	21	2
LifeEnergy	22	2
Lykins Energy Solutions	23	2
Spark Energy	24	2
MC Squared Energy Services	25	2
My Choice Energy	26	2
Nordic Energy Services	27	2
Ohio Gas & Electric	28	2
Plymouth Rock Energy	29	2
Residents Energy	30	2
Rushmore Energy	31	2
National Gas & Electric	32	2
SmartEnergy	33	2
Snyder Brothers Energy Marketing	34	2
Sperian Energy	35	2
Star Energy Partners	36	2
Switch Energy	37	2
Energy Co-op	38	2
Ambit Energy	39	2
Green Mountain Energy	40	2
Infinite Energy	41	2
Smart Prepaid Electric	42	2
Just Energy	43	2
Hudson Energy	44	2
AEP Energy	45	2
Kratos Gas and Power	46	2
North American Power	47	2
Clearview Energy	48	2
Discount Power Inc.	49	2
Think Energy	50	2
Palmco Energy	51	2
Town Square Energy	52	2
Viridian Energy	53	2
IDT Energy	54	2
Inspire Clean Energy	55	2
Archer Energy	56	2
Bargain Energy	57	2
Capital Energy	58	2
Cincinnati Bell Energy	59	2
CleanChoice Energy	60	2
Dynegy Energy Services	61	2
ENGIE	62	2
Kiwi Energy	63	0
Eastern Power & Gas	64	0
Spring Power & Gas	65	0