Customer Reviews for Energy Harbor

Our 24 month plan expires in July, 2025. Will it automatically renew or do I have to initiate another contract?

My community was doing an aggregate but Energy Harbor was still the best price.

Process was smooth and user friendly.

Was very easy to understand, I got all the information I needed. No hassle.

Signing up with Energy Harbor was easy

I have no complaints

I wish I would have signed up earlier!

I just started service with this company and I'm happy with the price. I just received an email from someone that thanked me for a payment and setting up autopay.. I didn't set up auto pay.

I was promised an Amazon gift card upon switching and leaving a good review of the person who signed me up. No gift card ever came. This review will not be good. The other people i talked to when I call are not too intelligent

Ive been waiting for this to take affect, and it finally did on my most recent monthly bill.

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Looking back in my last 6 months of energy bills, I see that my costs are higher than before. To make matters worse, this bill was for the first fall month that I used my electric furnace. It made the comparison that much harder.

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Why didnt Ohio Energy Ratings provide a sample of the AES bill with highlights where these changes will be highlighted?

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I consider myself fairly intelligent, but this situation makes me feel uneducated and potentially scammed. The specific company that I chose was by far the best rate at the time.

Price skyrocketed

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It has now been 3 months since I tried to change to another supplier at about the rate

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Still getting billed for Energy Harbor rate

They made seller messages on my bill saying a had a certain rate (same as I was paying) locked for 11 months. 3 months later, they increase the rate 41% I called 4 times, they promised to look into it, promised to call back and completely ignored me. Scam company and not to be trusted.

I would not know you have not been applied to my bill yet

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I am still waiting

I was unhappy with Energy Harbor when my contract ended. They said they would continue me if I did nothing at around $7.6 per kilowatt hour, when they were offering plans at 5.99 and 6.5 or so. They seem to be hoping that customers will do nothing and thus pay more. Then when I signed up for the 5.99 plan and got a email confirmation, I later got a notice from Ohio Edison that Energy Harbor notified them they were "ending their contract with you." I called and emailed them but they never fixed it. The rep said she would call me today at 8AM but never did. I thus went to a different provider at the 5.99.

I signed up online for a 12 month rate. I received a letter in the mail welcoming to the company and confirming all my information. Two days later I received another letter with a slightly higher rate but everything seemed set. When I got my electric bill on the second billing cycle the supplier had not changed yet. I called Energy Harbor to confirm there were no problems and was told that my account had been rejected. Since then rates have gone up. Why wasnt I notified immediately?