Recent Complaints and Negative Reviews (190 reviews)
Horrible company.
“
My last bill they charged me $.20 and $0.23 per kilowatt hour
That double PPL rates. ”
February 21st, 2025
Don't be a fool ... when your gut says its a scam, its a scam
“ I live in northern california. they called out of the blue. first they say they are PG&E (utility), and that my bill was high last month which it was. when i ask them if they've seen my bill, they say they are not related to PG&E and don't have access to my bill. then they ask you for your name, gas account number, etc. and of course i didn't give them any information over the phone but when I asked them for a phone number to call them back, they give some BS phone number and hang up. Even if they are in the business of selling natural gas, they act like scammers. ”
February 19th, 2025
Do not do it
“ This company is horrible- One bedroom apartment - I am paying them more than the light bill ”
February 19th, 2025
Do not open the door to talk to Spring Power & Gas
“ I work for an electrical utility company and they knocked on the door this morning to sell me on lower supplier rates. Thankfully I know how electric billing works and what they were saying didn't quite make sense but "sounded" right. However what they are trying to do is get you to sign on with Spring as your electric supplier with a variable rate kWh charge (and/or gas) at (usually) worse than even the utility price and likely are just trying to rush through getting folks to sign stuff "as an acknowledgement they visited." Please do not sign anything with them. ”
February 18th, 2025
Complete scam
“ In four months they've raised my gas rate by 247%. I signed on for a 3 month promotional deal at Walmart. I forgot to call and renew after nine months, my bad. However, in the four month interim, the rate went from .32 per therm, to .79 per therm! They raise the rate by 30% each month, so the compounding effect is huge! When I cried uncle and tried to get back on the plan, they refused. I then said I want to cancel, and they said it would take two to three billing cycles! Crooks, plain and simple. ”
February 18th, 2025
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