Recent Bad Reviews


Recent Complaints and Negative Reviews (87 reviews)



Before this year I was happy with center point

(1.2 / 5)

  We have been with center point for 3.5 years our bill was always 70-190$. Feb 2025 they hit us with a 509$ bill a technician came out found no leaks and couldnt explain it. Its now almost 2 months later many calls and emails they still wont give me a reason why our bill was so high.

Terrible customer service
March 26th, 2025

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CenterPoint (formerly Vectren Energy)


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Terrible service

(1 / 5)

  My power got shut off because I didn't receive any bills then I called them to see what was going on. And hand up, paying everything, late fees and reinstatement fees and everything else, which ended up being over four hundred dollars.And then they entered the wrong email to send me out a receipt. Now they say they can't change the. Email or send one out in the mail Customer service was terrible no help

Brothers construction
June 13th, 2025

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Ohio Edison


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Dont fall for the 20% scam

(1 / 5)

  What they fail to tell you is when they say they will never go more than 20% higher. They do not mean higher than others. They mean every month they can charge you 20% higher rate than the rate they gave you the month before So in 3 months you are paying so much more. I never looked at it much and that is what they prey on. Now I am paying 100% increase for my supply!!!

Lisa
June 12th, 2025

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SmartEnergy


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