Recent Bad Reviews

“  Never received anything ”

“  Since they roped me in, I have heard nothing from them and can't even find a log in outside of their "rewards" program. My bill has gone up and I just want to be done with them. ”

“  Company said they sent me a letter saying my one year was ending and they said they included the new rate which was almost four times higher. HOWEVER, I never received the letter and didn't know about the new rate until the bill arrived and it was five times last month's bill. This is a scam company. ”

“  Awful. Will never go with them again ”

“  Archer Energy hijacked my gas supplier account. I never signed up with them, In fact I got sent something a long time ago and I declined and they still hijacked my account. I didn't even realize it until I took a really good look at my gas bill which I never do because I am on the email billing so I don't see the actual bill just the amount to pay in the email. When I got a pretty high bill I wanted to see if it was an actual reading that's when I discovered they hijacked my account. ”

“  After 3 years of use, out of nowhere they started charging 100% more right as Christmas arrives. No warning or heads up. ”

“  We experienced a power outage yesterday and the technicians that dispatched completely cut through our Spectrum cable in the middle of the night service to my phone internet and cable. They didn't even have the decency to tell us. We had to go through the rigamarole of figuring it out ourselves. I called customer service and they wouldn't even consider that their techs made a mistake. When Spectrum came it took him about 30 secs to find and show me where Ohio Edison chopped the line and left it discarded on the ground where they were digging the night before. ”